Integrated management system
Optimising processes and organisation
At Clece we optimise our processes and how we organise our operations through the use of an Integrated Management System, which ensures continual improvement in quality, environmental sustainability, workers’ health and information security.
Our commitment is made clear through Network Spain’s recognition of the UN’s Global Compact, as the leading partner in the Gold category of the Contigo Somos+ (Together We Are More) programme to promote a model of sustainable management that will guarantee compliance with fundamental responsibilities in matters of human rights, working standards, the environment and in combating corruption.
CRIMINAL COMPLIANCE, ANTI-BRIBERY AND COMPETITION
We defend certain ethical principles that establish zero tolerance of any criminal offence or breach of compliance in matters of free competition, and which require this directive to be applied by all members of the organisation to achieve it. This compliance is reflected in the firm commitment that we make with society as a whole, and particularly with the people to whom we provide our services.
QUALITY
One of our main objectives is to ensure the satisfaction of our internal and external clients. Our work is aimed at meeting their expectations and anticipating their needs, for which we obtain excellent results in our client satisfaction surveys.
ENVIRONMENT
We provide sustainable environmental services, by applying criteria that seek to mitigate any impact on the environment as much as possible, with the aim of achieving climate neutrality, in line with SDGs 12 and 13, relating to sustainable production and consumption patterns, and to taking action to combat climate change. This is achieve by using 100% renewable energy in most of our offices, schools, and places of learning and social centres, where we control how energy use is managed.
INNOVATION
At Clece, innovation cuts across all areas of the company, something that sets us apart from our market competitors. CleceLab, our development unit for projects focused on innovation, draws on the latest trends and advancements to incorporate them both into its own processes and to the solutions it provides, which are tailored to the specific needs of each service. This is why Clece is so highly rated by its clients and stands as a leader in the sector.
INFORMATION SECURITY
We comply fully with the applicable regulatory legal framework within which our activities operate. To that end, we protect the company’s information systems and work hard to guarantee the authenticity, confidentiality, integrity, availability and traceability of the data that we process, particularly personal data and all information relating to the services or facilities in which we operate.
FOOD SAFETY
Our main objective is to care for the health and wellbeing of the people who use our services. As part of this aim, we strive to ensure the food that we prepare and serve is safe, healthy and sustainable, applying the most rigorous principles of food safety and nutritional value. We use particular processes, raw materials and technical equipment to ensure we meet this objectives.
PREVENTION
Creating an environment that guarantees the health and safety of our workforce is a major priority at Clece. The company’s Prevention Plan assesses, monitors and removes any possible risks in the workplace from the origin. The aim is to ensure continual improvement in the company’s health and safety performance, by minimising the number of accidents and increasing employee satisfaction.
We comply with all existing health and safety regulations and legislation. We are company that is certified under the ISO 45001: Occupational health and safety management systems standard, which provides a framework for improving the performance and effectiveness of the health and safety systems in the workplace, and shows the organisation’s commitment to its corporate responsibility.
Clece’s fundamental cornerstones in terms of prevention:
People and their safety are a core value for Clece. Nothing is more important.
Safety is the responsibility of Clece’s Directors and of each employee.
Preventative actions must be built into work plans and form an integral part of working conditions.
All members of the company are under the obligation to communicate any risk situation which may generate accidents and/or incidents.
Any accident can be avoided.
If a dangerous situation could result in a serious and imminent risk, any employee is entitled and has the power to halt the activity until the risk has been brought under control.
Corporate policies
Clece is run in accordance with a series of policies relating to the strategic foundations on which the company’s activities rest.